FAQ
About Our Peptides
Are your products for human use
No. All peptides and compounds sold by Swan River Research are strictly for laboratory research use only. They are not intended for human consumption, therapeutic, or veterinary use.
How should peptides be stored?
Peptides should be stored in a cool, dry environment (2–8°C), away from direct sunlight and humidity. Once reconstituted with bacteriostatic water, they should be refrigerated and used promptly for research applications.
Where are your peptides made?
We collaborate with leading researchers across the globe to source products that meet the highest standards of quality control. Each product undergoes independent testing prior to shipment to ensure exceptional purity and consistency.
What purity are your peptides?
All of our peptides are ≥99% pure (HPLC tested) and supplied with a Certificate of Analysis (COA) verifying their identity and quality.
Payments and Refunds
What payment methods do you accept?
We accept major payment options including Credit card, Bank deposit or crypto.
Can I return or exchange a peptide?
Due to the nature of research materials, we cannot accept returns once a product has been opened or shipped — unless the item arrives damaged or incorrect. For more details, please review our Return & Refund Policy.
What if my order arrives damaged or incorrect?
If your order arrives damaged, incomplete, or incorrect, contact us within48 hours at swanriverresearch@gmail.com with your order number and a photo of the issue. We’ll promptly investigate and offer are placement, refund, or store credit.